Zonar takes pride in offering our customers world-class service and support — in the field and remote. To ensure customer success, our customer service representatives join the customer team early in the sales process. This provides a clear picture of your needs, and the ability to quickly configure your system to meet those needs. Once you are up and running, our support team of trained subject matter experts, continues to work with you to ensure you are 100% satisfied, every day. Our support services include:

Hands-on Training

After your system has been configured and installed, we'll come to your site and train your team. We recommend small groups for training sessions to allow us to tailor the session to meet their specific job functions.

Remote Account Monitoring

Customer service representatives proactively monitor customer accounts on a regular basis. This helps us keep things running smoothly for you, uncover any issues that might arise, and quickly develop resolutions.

Support Center Access

Zonar offers customers access to a support center staffed with trained subject matter experts and technicians. Located at headquarters, this offers ready access to design and engineering resources.