Columbus City Schools: Real-Time Answers Meet Customer Service Needs

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Steve Simmons – Director of Transportation Services – Columbus City Schools The Columbus City Schools Transportation Call Center receives between 1,100-1,300 telephone calls every school day. When you consider that their school bus fleet services 18,000 bus stops every school day you can start to appreciate the magnitude of the logistical issues faced and questions… Read more »

Freeport School District Customer Spotlight

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  Located 100 miles west of Chicago, Freeport, IL is a rural city with a population of 26,500. The Freeport School District maintains ten busy school buildings with an enrollment of about 4,300 students supporting the city and neighboring communities. The student transportation operation in the Freeport district consists of 36 vehicles covering over 99… Read more »