Support – Zonar will provide 24/7 support via Phone, Email and or Chat services based on minimum 25 vehicle fleet size. Under 25 vehicles will have Chat or email support only.
Training – Zonar will provide training via webinar during specific hours M-F and or pre-recorded sessions 24/7. Onsite training will be offered on a case by case basis and based on fleet size.
Sales – Zonar will provide access, based on territories provided, to Inside and Outside sales teams. Direct team members will provide “Subject Matter Expertise (SME)” only on all Zonar sold solutions. Sales will NOT speak to pricing nor provide quotes on behalf of the “reseller”. Reseller will be required to be Onsite and or via webinar on ALL meetings set forth by the reseller. Sales will NOT provide “leads” and/or “cold calling” efforts to the “reseller”. It is the responsibility of the “reseller” to seek clientele.